GitHub

​GitHub is mitigating an ongoing incident causing problems with multiple services, including performing pull requests, creating or viewing issues, and even viewing repositories and commits.

“We are investigating reports of degraded availability for Issues and Pull Requests,” the company says in an incident report published on its official status page.

“Users may experience timeouts in various GitHub services. We have identified an issue with our caching infrastructure and are working to mitigate the issue”

According to thousands of reports from affected users logged by the DownDetector outage monitoring service, those impacted are experiencing problems with the website, server connection, and the Actions feature.

They also see “We couldn’t respond to your request in time. Sorry about that. Please try refreshing and contact us if the problem persists” errors while using the website.

GitHub "unicorn" error
GitHub “unicorn” error (BleepingComputer)

While GitHub has yet to provide more information on the regions and number of users affected by this outage and the incident’s extent, these ongoing problems are tagged as a “major outage.”

Almost three years ago, in February 2022, another major outage took down GitHub worldwide, preventing access to the website and blocking commits, cloning, or pull request attempts.

In March 2022, the code hosting platform experienced four consecutive service outages, which the company described as resource contention issues in the primary database cluster.

In early May 2023, GitHub was disrupted by another string of outages that affected most of its primary services for three days and caused widespread database connection and authentication failures for up to ten hours.

Update January 30, 10:10 EST: GitHub says they’re monitoring affected services as their caching infrastructure gives signs of recovery.

Update January 30, 10:30 EST: GitHub is still working on mitigation and warned users of additional disruptions.

“We will be failing over one of our primary caching hosts to complete our mitigation of the problem. Users will experience some temporary service disruptions until that event is complete,” the company said.

Source: www.bleepingcomputer.com

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